Recommended literature

We are using a lot of literature when updating our product and when writing our blogs. You can find information about our references and other recommended literature from here!

  1. Abuthakeer, S.S., Mohanram, P.V., Kumar, G.M. (2010), Activity Based Costing Value Stream Mapping, International Journal of Lean Thinking Volume 1, Issue 2

  2. Anand, G., & Kodali, R. (2008). Benchmarking the benchmarking models. Benchmarking, 15(3), 257-291, DOI: 10.1108/14635770810876593.

  3. Crosby, P.B. (1979), Quality is Free, New York: McGraw-Hill Book Co.

  4. Deming, W.E. (1988), Out of the Crisis, Cambridge: Massachusetts Institute of Technology, Centre for Advanced Engineering Study.

  5. Dti (2005) ‘Performance Measurement’ Available at: https://webarchive.nationalarchives.gov.uk(Accessed: 20 March 2013).

  6. Edward, D. A., & Maleyeff, J. (2005). RESEARCH AND CONCEPTS: The integration of lean management and six sigma. The TQM Magazine, 17(1), 5-18.

  7. Epa (2012), ‘Glosary of Terms.’ Available at: http://www.epa.gov/iaq/glossary.html#P (Accessed: 30 March 2013).

  8. Frank, C. G. (2007). Using value stream mapping to develop improved facility layouts (presentation supporting paper). IIE Annual Conference.Proceedings, , 1-7.

  9. Garvin, D.A. (1984), "What Does Product Quality Really Mean?", Sloan Management Review, Fall, pp. 25-43.

  10. Harris, K. (1995) ’Collected Quotes from Alber Einstein

  11. Kara-Zaitri, C. (2013) ’Six Sigma for business Excellence

  12. Leyla, I.S. (2012), ‘Lean is about Values–Principles–Methods–Tools.’ Available at: https://blog.bearing-consulting.com (Accessed: 20 February 2013).

  13. Manos, T. (2006). Value stream mapping-an introduction. Quality Progress, 39(6), 64-69.

  14. Marla, E. H., & Brian, M. K. (2000). 12 steps to better benchmarking. Industrial Management, 42(2), 20-23.

  15. Miller, G.A. (1980), ‘WordNet’.

  16. Motorola (n.d.), ‘What is Six Sigma?’.

  17. Nolan, P. & Smith, M (2007), PD Calendar Yamazumi.

  18. NWLean (2013), ‘Example of Yamazumi board.’ Available at: https://www.nwlean.net/yamazumi.jpg (Accessed: 28 January 2013).

  19. R, W. H., Brooke, B. Y. H., Philip, B. C., W, E. D., & Al, E. (2001). What is quality? Quality Progress, 34(7), 52-62.

  20. Regius, B.Von, (1998), Cost of quality evaluation for engine assembly, Book 1 of 2, Bradford: University of Bradford.

  21. Renault-Nissan Consulting (2013) ’Lean Six Sigma.

  22. Riahi-Belkaoui, A (1993), Quality and Control: An Accounting Perspective, Westport: Greenwood Publishing Group, Inc.

  23. Rother, M. & Shook, J. (1999), Learning to see: Value stream mapping to create value and eliminate muda, version 1.2, Massachusetts: The Lean Enterprise Institute.

  24. Schiffaurova, A. & Thomson, V. (2003) ’Review of research on cost of quality models and best practices.’ International Journal of Quality & Reliability Management, Vol. 23, No. 6, pp. 647-669, DOI:10.1108/02656710610672470 (Accessed: 9 November 2012).

  25. Sheridan, J.H. (2000), „Lean Sigma synergy“, Industry Week, Vol. 249 No. 17, pp. 81-82.

  26. Shewhart, W.A. (1931), Economic Control of Quality of Manufactured Product, New York: D. Van Nostrand Co.

  27. Slack, N., Chambers, S. & Johnston, R. (2007), Operations Management, Fifth edition, Essex: Pitman Publishing Imprint.

  28. Snee, R. D. (2010). Lean six sigma - getting better all the time. International Journal of Lean Six Sigma, 1(1), 9-29. DOI: 10.1108/20401461011033130

  29. Sparks, R. E., & Legault, R. D. (1993). A definition of quality for total customer satisfaction: The Bridge between manufacturer and customer. S.A.M.Advanced Management Journal, 58(1), 16-16.

  30. Stevens, T. (1995). Quality is still free. Industry Week, 244(12), 13-13

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